Terms of Use
1. Acceptance
Wibi (“App”) is operated by Wibi SAS. By creating an account or using the App, you agree to these Terms of Use (“Terms”) and our Privacy Policy.
2. Eligibility
You must be at least 13 years old. By signing up, you confirm that you meet this age requirement and that you can enter into a binding agreement under applicable law.
3. Your account
You are responsible for activity on your account and for keeping your device secure. You can delete your account at any time in Profile Settings.
You can optionally link your account with Apple in Profile Settings → Save your account. If you don't, you may not be able to recover your username and chats if you delete the app or switch devices.
4. Your content
You keep ownership of what you post: messages, reactions, GIFs, and other content.
You give Wibi SAS permission to host, display, and send your content only so the App can work. Only share content you're allowed to share.
5. Community rules
Express yourself freely, but don't use Wibi to hurt people or break the law. The following is not allowed:
- Illegal content or activity
- Harassment, threats, or targeted hate
- Content that sexualizes or exploits children
- Spam, impersonation, or bypassing safety features
We may remove content or restrict accounts that break these rules.
6. Report, block & moderation
What you send goes through as you send it. We don't read or approve it first. If something doesn't feel right, you can:
- Report a user or message. Our team will review it.
- Block someone. They disappear from your feed right away.
- Unblock someone later in Profile Settings → Blocked users.
We aim to review reports within 24 hours and take action when needed, such as removing content, warning a user, or suspending an account.
7. Notifications
You can manage push notifications in iOS Settings. What you receive depends on your notification preferences in the App.
8. Changes to the service
We may update or change features over time. We may suspend or terminate access if these Terms are violated or if required for legal or security reasons.
9. Intellectual property
The App, its design, trademarks, and underlying code belong to Wibi SAS or its licensors. You may not copy, reverse engineer, or misuse the App except as allowed by law.
10. Disclaimer
The App is provided “as is”, without warranties of any kind. Use at your own risk.
11. Limitation of liability
To the maximum extent permitted by law, Wibi SAS is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amount you paid us (if any) in the 12 months before the claim.
12. Indemnity
You agree to indemnify Wibi SAS against claims arising from your use of the App or your violation of these Terms.
13. Governing law
These Terms are governed by French law. Disputes fall under the jurisdiction of the courts of Paris, unless local law requires otherwise.
14. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date shows when they last changed. Continued use of the App means you accept the updated Terms.
15. Contact
Wibi SAS, 10 rue de la Bourse, 75002 Paris, France. hello@wibiapp.com
Privacy Policy
This Privacy Policy explains what information Wibi SAS (“we”, “us”) collects in the Wibi mobile app (“App”), why we collect it, and how you can control it. We don't sell your personal data.
1. Who we are
- Data controller: Wibi SAS
- Address: 10 rue de la Bourse, 75002 Paris, France
- Email: hello@wibiapp.com
2. Information we collect
Your account & activity
- Account: a unique ID created when you start using the App, your username, age, and general device region (e.g. country)
- Profile: profile photo (optional)
- Terms acceptance: when you agreed to these Terms
- Social: your chats, the people in them, and blocked users
- Content you create: messages, reactions, GIFs, and other posts
- Moderation: reports you submit (type, time, and sometimes a preview of the reported content)
- Notifications: push notification tokens
App performance & improvement
To understand how Wibi works and make it better, we also collect technical and usage data. This data is used to fix bugs and improve the experience. It does not include the content of your messages or reactions.
If you link your account with Apple (optional, in Profile Settings), we may also receive an Apple identifier and, on first link, optionally your email and name.
We do not collect precise location data.
If you allow Contacts access, your contacts stay on your device to help you invite friends by SMS. They are never uploaded to our servers.
3. How we use information
- Run the App: accounts, messaging, chats, and notifications
- Let you restore your account across devices if you link with Apple
- Handle reports and blocks, investigate abuse, and enforce our Terms
- Understand how features are used and improve the App, using anonymous usage data, not the content of your messages or reactions
- Fix crashes, bugs, and reliability issues
- Respond to support requests
4. Legal basis (GDPR)
- Contract: to provide the App and its features
- Legitimate interest: security, abuse prevention, fixing bugs, and understanding how the App is used
- Consent: where required (e.g. notifications, Contacts access, linking your account with Apple)
5. Where data is stored
We use Google Firebase on Google Cloud. Data may be processed in the EU and/or the US under appropriate safeguards (such as Standard Contractual Clauses).
6. Who we share data with
We share data only with service providers that help us run the App, or when required by law:
- Google Firebase: to run the App and store your data
- Amplitude: to understand how the App is used and fix UX issues
- Apple: push notifications; and Sign in with Apple if you choose to link your account
We do not sell personal data.
7. How long we keep data
- Account data: while your account is active
- Push tokens: until replaced or you delete your account
- Reports & blocks: as long as needed for safety and compliance
When you delete your account (Profile Settings → Delete account), we begin removing your data. Some records may be kept briefly for security or legal reasons.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your data, or to object to certain processing.
Contact us at hello@wibiapp.com. You can also delete your account directly in the App.
9. Children
Wibi is for users aged 13 and over. We do not knowingly collect data from anyone below that age.
10. Security
We take reasonable steps to protect your data.
11. Changes to this Policy
We may update this Policy from time to time. The “Last updated” date shows when it last changed. Continued use of the App means you accept the updated Policy.
12. Contact
Wibi SAS, 10 rue de la Bourse, 75002 Paris, France. hello@wibiapp.com